This release focuses on issue fixes, as well as improving usability for Provider Users.
Issue Fixed: Phone Field Displaying Address Information
Prior to this release, when searching for a Service Provider to initiate a service request, users who clicked to view details about a specific Service Provider would see the Phone field pre-populated with an address instead of the Service Provider’s phone number.
This issue has been resolved so that when a user clicks on a Service Provider’s name, the modal that opens will display the provider's phone number in the Phone field, or if no phone number data is available, the Phone field will be blank.
Issue Fixed: Export Case Button Allowing Multiple Repair Orders
Previously, Service Providers could click the EXPORT CASE button multiple times, resulting in duplicate Repair Orders.
This issue has been fixed, so if a user clicks the EXPORT CASE button multiple times, the system will only initiate one export request. Additionally, with this release, Export Status will now be shown dynamically in the Quickstop Banner section of the Editing Case page and next to the Export Case to Repair Order link without requiring the user to refresh their page.