Log In and Out of Case Provider

Logging In

To access the application, you need a unique username (or email) and a password, which your administrator should have provided.

Ensure you are using a supported browser when logging in.

Browser Support Tiers

To log into the application:

1. Open the following URL in a supported browser: https://isuzu.decisiv.net/
2. Enter your username and password, then click LOG IN.

If your account is associated with only one location, you will be directed to the All Cases page and can start working.

If your account is assigned to multiple locations, choose the specific location you want to work in from the My Locations list. You will then be directed to the All Cases page for that location. All your work will be done for that selected location.

To switch locations, click Portal in the menu bar while logged into a location, then select a different location from the My Locations list.

If you cannot find the location you are looking for, please contact your administrator.

NOTE: The system will keep you logged in as long as your browser is open and your internet is connected. Be sure to log out when you have finished working.

Logging Out

To log out of the Decisiv platform, click the Logout button at the top right of any screen.

Once logged out, a green banner message will confirm that you have successfully logged out.