Case 7.205, Jun 5, 2020

• Notification Settings for Cases You're Watching
  
• Clickable Watch Icon Added for Cases Page 
• Message Displays When No Contact Selected for Recipients
• Customer Number Added to Asset Search Results

Notification Settings Added for Cases You're Watching

You can now set up notifications specifically for cases you're watching. A section was added for this to the Notifications section of your profile, which was moved to its own Notifications tab on the User Profile page.

See also: Configure Your Notification Settings

Clickable Watch Icon Added for Cases Page 

You can now click the watch icon in the WATCH column on the Cases page to start or stop watching a case.

See also: Start Watching a Case

Message Displays When No Contact Selected for Recipient List

When you click a Quick Action Button for a case and the system asks you to select recipients to notify them of the change in Repair Status, the system will display a message letting you know if you haven't selected a recipient.

You aren't required to select a recipient, but the message will make it clear a note will still be added to the case, but no users will be notified.

See also: Use Quick Actions to Update Repair Status

Customer Number Added to Asset Search Results

When you search for an asset on the Search page, a CUST # column will now appear next to the CUSTOMER column in the Dealer Assets search results list. This column will display the Customer Number, if there is one, for the customer associated with the asset in the search results to help ensure the asset is associated with the correct customer.

See also: Use the Search Page